Deadline: Last days to order for delivery before 24 December are
Extended Returns: Pieces purchased between 19 November and 25 December 2021, may be returned up to 20 January 2022.
Gifts That Last: We offer a lifetime warranty on every piece we craft.
Free worldwide shipping on all orders. Shipped via FedEx Priority or DHL Express with tracking number and require signature upon delivery.
Each piece is handcrafted and shipped from our workshop in Bogotá, Colombia. For specific crafting times look at the details section.
|Location||Shipping Days||Crafting Days||ETA|
|USA, Canada||2 - 3||4 - 6||6 - 9|
|Europe||4 - 5||4 - 6||8 - 11|
|Australia||4 - 6||4 - 6||8 - 12|
|Asia||4 - 6||4 - 6||8 - 12|
|Latam||3 - 5||4 - 6||7 - 11|
|Other||4 - 6||4 - 6||8 - 12|
Orders are processed Monday-Friday (excluding holidays). Find a shipping cost calculator at checkout.Duties
Orders may be subject to import duties, VAT or taxes at the receiver's expense. The fee varies by country and we are unable to calculate this in advance. If the customer refuses a shipment, they are responsible for the original shipping fees, import fees and the cost of returning the package.
We thrive to craft outstanding products, that's why we offer a lifetime warranty on them. Non the less, if you are not satisfied, please make the return within 15 days of receiving your order for a refund.
Handmade, made to order, pieces sporadically have faults; don't worry! We have free returns on faulty orders.