Free shipping to America. $15 flat rate for the rest of the world. Shipped via FedEx Priority or DHL Express with tracking number and require signature upon delivery.
Estimate Time of ArrivalEach piece is handcrafted and shipped from our workshop in Bogotá, Colombia. For specific crafting times look at the details section.
Location | Shipping Days | Crafting Days | ETA |
---|---|---|---|
USA, Canada | 2 - 3 | 4 - 6 | 6 - 9 |
Europe | 4 - 5 | 4 - 6 | 8 - 11 |
Australia | 4 - 6 | 4 - 6 | 8 - 12 |
Asia | 4 - 6 | 4 - 6 | 8 - 12 |
Latam | 3 - 5 | 4 - 6 | 7 - 11 |
Other | 4 - 6 | 4 - 6 | 8 - 12 |
Orders are processed Monday-Friday (excluding holidays). Find a shipping cost calculator at checkout.
DutiesOrders may be subject to import duties, VAT or taxes at the receiver's expense. The fee varies by country and we are unable to calculate this in advance. If the customer refuses a shipment, they are responsible for the original shipping fees, import fees and the cost of returning the package.
We thrive to craft outstanding products, that's why we offer a lifetime warranty on them. Nonetheless, if you are not satisfied, please make the return within 15 days of receiving your order for a refund. Please note that a $15 restocking fee will apply.
Handmade, made to order, pieces sporadically have faults; don't worry! We have free returns on faulty orders.